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Q:
How do I copy the file you have just sent me to the MM2 Directory?
A:
To do
that left click once to highlight the attachment
- Then right click
and
then go down until you find the word Save As and left click on that.
- It
will then come up with a window headed at the top with Save Attachment
- Just below that it will say Save In and there will be a window to
the side that probably says My Documents or
Desktop.
- You do not want to
save it in My Documents or Desktop - you
want to save it in the MM2 directory.
- So click the down arrow
key (at the right of that block) and you can then probably see your
C drive.
- Double click on C and then the big block below will show all the
directories in your C drive.
- There you will find the MM2.Double click on MM2. That will now
appear in the window at the top and a whole lot of folders underneath.
- Now
click on the Save button to the right. It will tell you that the file
already exists and do you want to overwrite.
- You
say Yes.
-
You
have now successfully copied the file and you can close everything down.
Q:
How
do I know what my ID or Subscribers number
is?
A:
Look
on your desktop and find the iModem icon
- double click with your left finger to open it.
- Or left click on START in the bottom left hand corner of
your screen, go up to PROGRAMS and then across to EASYSOFT and then look
for iModem there
- Having opened iModem on the right hand side you will see a button
called Properties.
- Left click on that, once.
- A window will come up with your ID Number and Password in
the top left hand corner.
- Or, you can look on the back of the CD case which your
Market Master came in. You will find a sticker on the back that shows you
your ID number and Password in brackets, as well as your Serial Number.
Q:
When
I try to do the download I get Access Denied.
A:
a)
Is your account up to date?
b)
Check on your ID and Password in the iModem.
Your ID should be
hard wired but your password might have been changed for some reason.
Q:
My
machine keeps telling me I am too early for the
download?
A:
Is the date and time on your PC correct?
- To find out put your cursor over the time in the bottom right hand
corner, and do a right click.
- Now left click on Adjust/Date Time
- Make sure that the date is correct, and
particularly that the time
is saying AM or PM correctly
- Lastly check that you are in the correct Time Zone
Q:
My
machine won't update.
A:
-
as above.
Q:
My
machine/program won't update
A:
Can
you get into the Internet?
If not, then check if your modem is working.
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