SUPPORT and FAQ

Getting Started
Windows Hassles
Program/Software Queries
MetaStock Queries
General Software Tips
e-mail Support Queries
Tuition
Modem difficulties
Technical/Fundamental Analysis

QWho will help me set up my program
A:   As a first option, contact your Local agent.  He/She will be happy to assist you
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Should your Local Agent experience problems, they will contact Head Office to get the necessary   information needed and then your agent will get back to you.

Q:  How can I learn more on trading or technical analysis
A:  PrimeCharts can supply you with a 7 module Correspondence Course - 2 of which cover technical analysis
         - Various Books
         - Mechanical Training System (SPA)

Q:  How can I learn fundamental analysis
A:  
As above

Q:
How can I learn to use the program
A: The Online help within your program is extensive and comprehensive.  Simply press the ? on your toolbar, hover over anything on your screen and Left click with your mouse
 - User group meetings and Investors Clubs are held in some centers in South Africa and Australia where you may freely ask questions
 - Ask your local Agent about Level 1 and 2 Training
- 7 Day Advanced International Workshop is held in South Africa.  The setting in the Drakensberg Mountains is breathtaking, the exchange rate is favorable to international visitors and the facilities of the excellent hotel offers a wonderful family holiday. Chat to your agent about future Workshop dates

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Visit www.money.co.za to book a Technical Analysis course of your choice.

Q: How can I learn to use the program
A: The Online help within your program is extensive and comprehensive.  Simply press the ? on your toolbar, hover over anything on your screen and Left click with your mouse
 - Ask your local Agent about Level 1 and 2 Training
 - Mechanical Trading System (MTS) - SPA